Benuta teppiche. Finde die perfekte Teppichgröße 2019-12-02

comm.landolakesinc.com Reviews

Benuta teppiche

Contacted Benuta and finally got a reply via e-mail. We were looking for a specialist sized rug and found it on Benuta. All in all, I had a really good experience with Benuta and wonder why they have so many negative reviews. It looks even better than the images presented on the site and so awesome in our lounge with our new sofas. I ordered a lovely rug in the Black Friday sale and they sent me the wrong one.

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Finde die perfekte Teppichgröße

Benuta teppiche

I phoned again, still not on the system as being back in the warehouse although my tracking number showed it is. I put a comment on social media and only then did they finally say in a public response that they'd refund the money. I really wouldn't believe the 'suspiciously good' reviews below. At £20 return for a £46 rug it's not worth the bother of following this up but take heed prospective purchasers and go elsewhere. My bath rug was advertised as non slip and I can prove it but when it arrived I realised it wasn't. Everything seems very strange and I don't know when I'm going to receive my order and seeing the reviews below I start expecting the worst.

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comm.landolakesinc.com Reviews

Benuta teppiche

. . Believe it or not, half the consumers get it wrong because they have not taken the time to read and be informed of what they are actually purchasing versus what the expect to receive. Thanks for providing a great affordable product, professional service and will be returning for another when we are ready. Not had a refund or exchange and will not reply to e-mails. Stephens Thank you for contacting us.

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Finde die perfekte Teppichgröße

Benuta teppiche

. My wife was desperate to get an extra large rug for our lounge and really loved the one she found on the Benuta site. We are sorry that you had problems in reaching us. I bought a rug which arrived in a box folded, and had so many creases in it it was unfit for purpose. The returns procedure was impossibly difficult, and the customer service line is not manned. I am getting very frustrated now as it is a large sum of money for something I never even received!! I am now seeking legal advice.

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comm.landolakesinc.com Reviews

Benuta teppiche

. Lo and behold when I checked the website I saw that this part of the description had disappeared. Bought a rug, Awful quality not like the pictures. These people are disreputable liars and cheats. It is near Christmas and I do not have much money and I need a refund but I am being refused my money back. No reply from the customer service whom I have written to, no answer from the phone and the dpd post has sent me an email that the carpets were expected to be delivered 5 days ago in Paris France My order number is 231000024553. I was told that I had to send it back then they would issue a refund to then buy the one I had already ordered.

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Finde die perfekte Teppichgröße

Benuta teppiche

Just phoned again, apparently a delay in the warehouse! It is sad that the rug you received is a faulty item, we apologize for it, these inconveniences should never occur. I was told the item would be delivered 3-5 days later. However, I can now say that I worried for nothing and am extremely happy with the carpet Rocco that I ordered! I sent it back to them 3 weeks ago and still no refund!!! Please contact us if you have further question. Ripping People Off - Simple!! I am now awaiting an email from them to see what is going on! Understand that I am disabled and would never buy a rug without checking that it is nonslip first. Tried calling, every time a message says lines busy and the line goes dead. To this date I have still not received the item.

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Finde die perfekte Teppichgröße

Benuta teppiche

Our english phone is working right now. Me being me, read the number of negative reviews and still proceeded to spend a reasonable amount, giving Benuta the benefit of the doubt. The swiss number, they are not replying at all. Any more wait on this matter and I will be taking this further. All in all dreadful service try Wayfair instead. Ordered a small charcoal rug, quality extremely poor.

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Finde die perfekte Teppichgröße

Benuta teppiche

Paid £145 and awaited delivery, sure enough A rug was delivered, but not the rug we ordered but a 120cm x 80cm tatty looking Egyptian rip off type rug. Instructed to print off the returns label which we did and sent the Egyptian rip off type rug back. Then after boasting free delivery the returns cost £20! It looks absolutely brilliant on our floor. They assured me by email it would be in my account within a few days - that was 3 weeks ago. These guys took the money for 3x rugs and then didn't deliver the items, blaming their delivery company. I queried this and after some time I received a reply asking where it specified this. I wish I hadn't used Benuta and wish I had read the reviews beforehand!!.

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comm.landolakesinc.com Reviews

Benuta teppiche

. I don't know how these lowlifes sleep at night. I expect a reply on the status of the order or a refund. . Being a regular visitor to Germany, Bonn was just a short ride away from my usual Germany meetings and was prepared to take it up with management in person if my purchase experience came anywhere near what I had read in the large number of negative reviews.

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